Designated FAA Agent LLC’s

Terms &Conditions of Services

Designated FAA Agent, LLC (DFA) is atrusted provider of U.S. Agent for Service, in compliance with FAA regulations(14 CFR Part 3, Sections 3.301 – 3.303). DFA provides these services forindividuals and entities with foreign addresses who currently hold or areapplying for FAA certificates, ratings and authorizations. These Terms &Conditions (T&Cs) govern DFA’s services and establish a binding agreementbetween DFA and the Client. Clients are individuals or entities required by theFAA to designate a U.S. Agent for Service. By engaging DFA’s services, the Clientacknowledges and agrees to these T&Cs.

Services Provided by Designated FAA Agent Include:

·        Providing a physical U.S. address for FAA service ofdocuments.

·        Receiving FAA-related correspondence on behalf of Clients.

·        Scanning and forwarding documents electronically.

·        Sending original copy of document(s) to Client’s physicalor postal address if requested by Client (additional fees would apply).

Document Handling:

All documents will be forwarded via electronictransmission. DFA is responsible for receiving and forwarding FAA documents to Clientwithin two (2) business days of receipt.

·        All documents that are received will be scanned anduploaded onto DFA’s platform. A notice email will be sent to the Clientregarding the new documents available for the Client to access on the platformvia secure login.

·        The original hard copy of all documents will be kept insecure file for thirty (30) days, after which documents will be destroyed.

·        If Client wishes to receive original documents to theirphysical or postal address, Client should notify DFA by selecting the “RequestOriginal Document” tab on the platform, or by emailing“info@designatedfaaagent.com, within thirty (30) days of the document beingposted. Client will be responsible for all shipping costs, which will becalculated based on Client’s location and address. Client can choose betweenstandard or express delivery options. A $5.00 service fee will be added by DFA tothe shipping costs. Client agrees to cover all shipping costs before documentsare sent. The payment method on file will be charged.

·        DFA will retainclient documents and personal information for no longer than necessary tofulfill the service. Upon account deletion, all documents and personal datawill be permanently erased from our system, unless retention is required forlegal or regulatory purposes

Liability:

Designated FAA Agent is not liable for any delays, lossesor damages resulting from:

·        Client’s failure to update contact details.

·        Client’s failure to act on forwarded documents.

·        Technical issues that are beyond DFA’s control.

·        Postal/courier service delays or loss of post

·        DFA shall not beliable for any failure or delay in performance due to causes beyond itsreasonable control, including but not limited to acts of God, governmentregulations, telecommunications failures, or labor disputes

Designated FAA Agent is not responsible for any legalconsequences of missed deadlines due to Client inaction.

Limitation of Liability:

DFA provides services onan “as is” and “as available” basis and shall not beliable for indirect, incidental, or consequential damages. DFA’s totalliability, if any, shall be limited to the amount paid for the service withinthe last twelve (12) months.

By Engaging DFA’sServices the Client Agrees To:

·        Complete information on FAA USAS Portal (https://usas.faa.gov/signin)designating DFA as their U.S. Agent for Service. DFA’s contact information isprovided to Client after completing the sign-up process.

·        The Client isresponsible for ensuring that DFA is listed as the U.S. Agent for Service inthe FAA’s USAS system. DFA does not file or submit documents to the FAA onbehalf of the Client.

·        Ensure contact information is always complete andup-to-date on DFA’s portal.

·        Provide DFA permission to receive, open and view all mailaddressed to Client in order to act as Client’s Agent.

·        Respond to any forwarded FAA documents promptly.

·        Pay annual service fee to maintain active account with DFA sothere is no interruption in service provision.

Failure to comply with any of these responsibilities mayresult in service suspension or termination.

Service Fees:

·        DFA’s standard service fee is $65 per year. Payment must bemade in advance in order to activate services.

·        After services are activated, there is a thirty (30) daywindow to cancel services and request a refund. After the initial thirty (30) daywindow period, refunds are not available for the remainder of the serviceperiod.

·        The annual subscription service will automatically renewevery twelve (12) months. The payment method on file will be charged on therenewal date, unless the Client cancels before renewal date.

·        Annual service charge is subject to change withnotification. Maximum annual increase is 5%.

Referral Codes:

Clients have the option to refer others to use DFA’sservices. If a Client refers another individual or entity to use DFA’s servicesboth the Referred Party and the Referring Party will receive a $10 discount.The referred party will receive a $10 discount when signing up for DFA’sservices. Once the Referred Party’s sign up is completed, the Referring Partywill receive a $10 credit to be applied to their renewal of services in thesubsequent twelve (12) month period. There is no limit to the amount ofreferrals

Non-Payment Procedure:

·        Payment in full must be received in order to activateservice.

·        After initial, and subsequent, twelve (12) month period(s),if renewal payment is not received by due date, services will be suspended anddocuments will not be processed.

·        DFA will retain any received documents for a grace periodof thirty (30) days from the suspension date. If payment is not received, allstored documents will be permanently deleted and DFA will terminate Client’s U.S.Agent for Service account.

Account Deletion:

Client may choose to delete their account at any time. Thiswill result in the immediate deletion of all documents and certificatesassociated with the account. Any remaining subscription period will not berefunded. It is the Client’s responsibility to notify the FAA with updatedcontact details regarding their U.S. Agent for Service.

Termination and Suspension:

DFA reserves the right to terminate or suspend services if:

·        Payments are not made on time.

·        Client provides false or misleading information.

·        Client fails to comply with FAA regulations.

·        Client engages in fraudulent or illegal activities.

·        DFA will provideat least thirty (30) days’ notice to the Client before suspending orterminating services, except in cases of non-payment or illegal activities.

Privacy:

As a general practice, DFA will never sell personalinformation or data to marketing firms or any other third parties, and DFAlimits data sharing to purposes related to providing its services andfulfilling its legal obligations.

Intellectualproperty

All intellectualproperty rights related to the platform, including software, logos, and design,are the sole property of DFA and are not transferred to the Client.

Governing Law and Dispute Resolution:

These T&Cs are governed by the laws of the United States.Any disputes shall be resolved through arbitration in the state where DFA isofficed, unless otherwise required by law.

Amendments:

DFA may update these T&Cs at any time. Clients will benotified of significant changes. Continued use of service constitutesacceptance of the updated T&Cs.

Acknowledgement:

By signing up for Designated FAA Agent’s U.S. Agent forService platform, Client confirms to have read, understood and agree to theseTerms and Conditions.

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